“Dear Unity Hospice & Palliative Care Staff, words cannot express how grateful… thank you for always providing me with a wealth of information… for making me and my mom feel heard… for making sure we had working equipment… for always checking in… Micky – words cannot describe how much you mean to our family… you helped us navigate this difficult time with confidence… your tender and compassionate nature… and treated us, especially my mom with dignity, respect and kindness.”